Terms & Conditions — ctg999

These Terms & Conditions ("Terms") govern your access to and use of the ctg999 website located at ctg999.vip ("Platform"), all associated services, games, betting markets, promotions, and any other features made available by ctg999 ("we", "us", "our"). By creating an account, logging in, making a deposit, or placing a bet on ctg999, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately stop using the Platform and close your account. ctg999 reserves the right to amend these Terms at any time. Continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. We will endeavour to notify registered users of material changes via the email address on file or via a prominent notice on the Platform.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and ctg999.

Access to ctg999 is strictly restricted to individuals who meet all of the following criteria:

• You are at least 21 years of age. ctg999 is a 21+ platform without exception.
• You are accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable law.
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You are not a current employee, contractor, director, or close associate of ctg999 or any of its affiliated entities.
• You have not previously been self-excluded or permanently banned from ctg999 under our Responsible Gaming policy.

ctg999 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension until verification is complete.

To use the full range of ctg999 services you must register a personal account. You agree to provide accurate, complete, and up-to-date information at the time of registration and to keep that information current throughout the life of your account. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account closure.

• One account per person: Each individual may hold only one registered account on ctg999. Duplicate accounts will be merged or closed, and any bonuses or winnings generated through a duplicate account may be voided.
• Account security: You are solely responsible for maintaining the confidentiality of your login credentials. ctg999 will never ask for your password via email, live chat, or any other communication channel.
• Unauthorised access: You must notify ctg999 immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
• Account sharing: Sharing your account with any other person is strictly prohibited. All activity on your account is your sole responsibility, regardless of who performed it.

ctg999 reserves the right to close, suspend, or restrict any account at its discretion, including where it reasonably suspects fraud, abuse, collusion, match-fixing, or any other form of dishonest activity.

All financial transactions on ctg999 are conducted in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals made through the Platform:

• Accepted payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other methods displayed on the deposit screen at the time of transaction. Available methods may change without prior notice.
• Minimum deposit: ৳100 per transaction unless otherwise stated in a specific promotion.
• Minimum withdrawal: ৳500 per transaction. Withdrawals below this threshold will not be processed.
• Withdrawal processing time: Verified accounts typically receive withdrawals within 5–15 minutes of approval. Processing times may be longer during peak periods or when additional verification is required.
• Source of funds: You confirm that all funds deposited are from a legitimate source and are not connected to any criminal activity. ctg999 may request documentary evidence of the source of funds at any time.
• Currency conversion: ctg999 does not currently offer multi-currency accounts. All balances, bets, and payouts are denominated in BDT.

ctg999 is not responsible for delays caused by your payment provider, mobile financial service network outages, or bank processing times. Any transaction fees charged by third-party payment providers are the sole responsibility of the account holder.

ctg999 offers various bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms attached to each individual promotion, in addition to the general conditions set out below:

• Bonuses are credited to your account in BDT and may only be used on the ctg999 Platform.
• Each bonus offer specifies a wagering requirement (rollover) that must be met before any bonus-derived winnings can be withdrawn. Standard wagering requirements range from 5x to 20x the bonus amount unless stated otherwise.
• ctg999 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred between accounts or combined with other promotions unless the offer explicitly states otherwise.
• Any attempt to abuse promotional offers — including but not limited to creating multiple accounts, using VPNs to claim geo-restricted promotions, or coordinating bets with other players — will result in forfeiture of all bonus funds and may lead to permanent account closure.
• Free bets and free spin awards expire after the period stated in the relevant promotion. Expired bonuses are automatically removed from your account without compensation.

The following rules apply to all betting and gaming activity on ctg999, including cricket betting, live casino, slots, crash games, and all other game categories available on the Platform:

• Bet placement: All bets are final once confirmed. ctg999 does not accept requests to cancel or modify a confirmed bet except in cases of manifest technical error.
• Odds and prices: ctg999 reserves the right to correct any obviously erroneous odds at any time before or after a bet is placed. Bets placed at clearly incorrect odds will be settled at the corrected price or voided at ctg999's discretion.
• Void bets: A bet may be voided if the event is cancelled, postponed indefinitely, or if ctg999 determines that the integrity of the market has been compromised.
• Maximum winnings: Maximum payout limits per event, per day, and per game type may apply. These limits are displayed in the relevant game or market interface.
• Connection issues: ctg999 is not responsible for bets lost, cancelled, or unsettled due to internet connectivity problems, device failures, or power outages on the player's end.
• Game fairness: All casino games and slots on ctg999 use certified random number generator (RNG) technology supplied by licensed software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. RNG certification details are available from the respective game providers.

In the event of a dispute regarding the outcome of a bet or game round, ctg999's server-side records shall be the authoritative source of truth. Player screenshots or device-side recordings will not be accepted as evidence of a different outcome.

The following activities are strictly prohibited on ctg999 and may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in any way, including placing bets, claiming bonuses, or scraping data.
• Engaging in or facilitating match-fixing, spot-fixing, or any other form of sports integrity violation.
• Using a VPN, proxy, or any other method to disguise your true geographic location in order to bypass regional restrictions.
• Exploiting software bugs, glitches, or unintended game behaviours for financial gain. Any winnings generated through exploitation of a known or unknown technical error are subject to forfeiture.
• Engaging in money laundering, structuring transactions to avoid reporting thresholds, or depositing funds derived from criminal activity.
• Threatening, harassing, or abusing ctg999 staff or other users through any communication channel.
• Impersonating another person, creating fictitious identities, or misrepresenting your identity during account registration or verification.

All content on the ctg999 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of ctg999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes.

You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any ctg999 content without our prior written consent. Unauthorised use of ctg999 intellectual property may result in legal action.

ctg999 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes, but is not limited to, your name, contact details, payment information, device data, and betting history.

ctg999 uses SSL encryption across all pages and all data transmissions to protect your personal and financial information. We do not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or these Terms.

ctg999 is committed to promoting safe and responsible gambling. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. Full details of these tools are available on our Responsible Gaming page.

If you believe your gambling is causing harm to yourself or others, please contact our support team immediately at [email protected]. We can apply account restrictions immediately upon request, with no waiting period.

To the fullest extent permitted by applicable law, ctg999 and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, the Platform or any of its features.
• Any interruption, suspension, or termination of Platform services, whether scheduled or unscheduled.
• Any loss of data, winnings, or account balance resulting from technical errors, hacking, or unauthorised account access where ctg999 has taken reasonable security precautions.
• Any decision made by ctg999 in the exercise of its discretion under these Terms, including decisions to void bets, withhold bonuses, or close accounts.
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, or any banking institution.

Nothing in these Terms shall limit or exclude ctg999's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, ctg999 encourages you to contact our support team in the first instance at [email protected]. We aim to resolve all disputes fairly and promptly, typically within 5 business days of a formal complaint being received.

If a dispute cannot be resolved through our internal complaints process, both parties agree to attempt resolution through good-faith negotiation before initiating any formal legal proceedings. ctg999's decisions on matters of game outcomes, bonus eligibility, and account conduct are final and binding unless a manifest error is demonstrated.

ctg999 reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available at ctg999.vip/terms-conditions and will display the date on which it was last updated. Where changes are material, we will make reasonable efforts to notify registered users via the email address associated with their account or via an in-platform notification.

Your continued use of the ctg999 Platform following any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform and request account closure by contacting [email protected].